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Summary of SpringBOK Terms and Conditions
These terms of use explain our obligations as a service provider and your obligations as a customer. Please read them carefully. The bullets below are a summary. For the detailed terms and conditions, continue scrolling down further below.

  • Privacy: We will not share your personal information with any 3rd parties. Period.
  • Ownership: You have limited access to our material for personal use, but we own all website content.  You may not distribute.
  • Quality Disclaimer: Our content and technology is most excellent, but not guaranteed to be error free. We do not guarantee our content works on all devices, all the time.
  • Certification Exams: We train and prepare you for the exam, but do not administer the exam ourselves.  We are not responsible for certification eligibility, audits, payment, delays, exam content, exam errors, exam changes or exam results.
  • Liability: Our liability is limited to the amount of your course fee if anything goes wrong.
  • Money-Back Guarantee: Our guarantee is only regarding your SpringBOK course fee. We do not guarantee certification, career advancement, or other personal or professional impact as a result of our training program.
  • Termination: We can terminate your access if you breach these terms.

 

SpringBOK Terms and Conditions (detailed)
Welcome to SpringBOK’s Elearning Center! SpringBOK provides students and straight-forward and effective way to prepare for certification exams.  These terms of use explain our obligations as a service provider and your obligations as a customer. Please read them carefully.
Before you enter the SpringBOK site or use any of the SpringBOK services, you must carefully review the Terms and Conditions set out below. These terms are binding on any use of the services and website by you and apply to you from the time that we provide you with access to the services.  These Terms may be changed or updated at any time. However, we will provide written notification to you if these terms are updated.  You cannot change these terms except with our prior written consent.
By accessing the content and pages in this site, you agree to these terms and conditions. Please contact us if you have questions regarding the terms and conditions BEFORE you begin accessing the content. If you do not agree, you should not use this site.

Individual License
You become a registered user if we have given you a username and password and you have agreed to follow the website terms and these terms.  You need to make sure your username and password is secure and confidential.
Your account is licensed for your personal use and is not to be shared with any other persons or organizations.  Make sure you tell us straight away if you think or know someone else has used your password or there has been any other security breach.  Your account will be terminated if we discover others are sharing your login without a paid subscription.
If you follow these terms, then we grant you a non-exclusive, non-transferable license to access and use the service via the website according to the specifications of the access plan you have subscribed for.  We can withdraw this license whenever we want and for any reason.
If you have subscribed for support, then if you do have technical problems with the service, you should make all reasonable efforts to investigate and diagnose problems before contacting us. If you still need technical help, please contact our support team info@springbokraining.com. 

RESTRICTIONS ON USE
All site content is intellectual property of SpringBOK Training, Inc.(SpringBOK).  Material from www.springboktraining.com, the SpringBOK Elearning Center, any other website owned, operated, licensed, or controlled by SpringBOK may not be copied or distributed, or republished, uploaded, posted, or transmitted in any way, without the prior written consent of SpringBOK Training.

We own or have the right to use the copyright, trademarks, design rights, moral rights, software and other similar rights (intellectual property rights) with respect to our website or the service (our IP).  You can’t reproduce any of the content on our website without getting our permission in writing.  You do not have any rights to our IP except granted under these terms or any other agreement you have with us.
You are not allowed to, and you can’t let anyone else, copy, alter, distribute, display, license, modify or reproduce, reverse assemble, reverse compile (whether digitally, electronically, by linking, or in hard copy or by any means whatsoever) or use any of our IP without getting our permission first in writing.
You need to tell us straight away if you think someone has infringed our IP, or someone has threatened to or you suspect someone might.  You also need to tell us as soon as you become aware that someone claims any use of our website infringes the rights of anyone else.  If this happens you will need to do everything we ask you to reasonably do (we will pay for your costs) to help us pursue or defend any associated proceedings.

EXCEPT: You may download one copy of select material on one computer for your personal, non-commercial home use only, provided you do not delete or change any copyright, trademark, or other proprietary notices. Modification or use of the materials for any other purpose violates SpringBOK’s intellectual property rights. The material in this site is provided for lawful purposes only. Any content you access or download from our site(s), including all files, documents, images, and practice questions are deemed to be licensed to you by SpringBOK. Neither title nor intellectual property rights are transferred to you, but remain with SpringBOK, who owns full and complete title. You may not resell, decompile, reverse engineer, disassemble, or otherwise convert our content or software.

RESTRICTION OF LIABILITY
SpringBOK will not be liable for any damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure. SpringBOK will not be liable for any damages or injury, including but not limited to, special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if there is negligence or a SpringBOK representative has been advised of the possibility of such damages, or both.  
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE (THIS INCLUDES OUR OFFICERS, STAFF AND AGENTS) ARE NOT LIABLE WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), EQUITY OR ON ANY OTHER GROUNDS TO YOU OR ANYONE ELSE FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGE, LOSS, COST OR EXPENSE, DAMAGE TO PROPERTY, INJURY TO PERSONS, LOSS OF PROFITS, LOSS OF DATA OR REVENUE, LOSS OF USE, LOST BUSINESS OR MISSED OPPORTUNITIES, WASTED EXPENDITURE OR SAVINGS WHICH YOU MIGHT HAVE HAD, DENIAL OF SERVICE OR ACCESS TO OUR WEBSITE, OCCURRING DIRECTLY OR INDIRECTLY FROM THE USE OR ABILITY OR INABILITY TO USE, OR RELIANCE ON, OUR WEBSITE, OR THE SERVICE AND BASED ON ANY TYPE OF LIABILITY INCLUDING BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE.
YOU SHALL INDEMNIFY US AGAINST ALL CLAIMS, COSTS (INCLUDING ALL OUR SOLICITOR’S COSTS), EXPENSES, DEMANDS OR LIABILITY, DAMAGES AND LOSSES WITHER DIRECT, INDIRECT, CONSEQUENTIAL, OR OTHERWISE, AND WHETHER ARISING IN CONTRACT, TORT (INCLUDING IN EACH CASE NEGLIGENCE), OR EQUITY OR OTHERWISE ARISING FROM YOUR, OR ANY OF YOUR TRAINEE’S, BREACH OF ANY OF THESE TERMS OR ANY OBLIGATIONS THAT YOU OR THEY MAY HAVE TO US.

If you are not satisfied with the services, then your sole and exclusive remedy is to terminate these terms.
Despite the above, if any court holds us (this includes our officers, staff and agents) liable for any matter related to these terms after you suffer loss or damage, our total combined liability will be limited to the amount of your course fee.

DISCLAIMER
We will try to give you access to our website all the time but we do not make any promises or provide you with a warranty that our website or the services will be without any faults or interruptions; be secure or private or that it won’t have any viruses or other similar nasty things.
Whilst we intend that the services should be available 24 hours a day, seven days a week, it is possible that on occasions the website or services may be unavailable to permit maintenance or other development activity to take place.  If for any reason we have to interrupt the services for longer periods than we would normally expect, we will use reasonable endeavors to publish in advance details of such activity on the website.
Information on our website may be updated or changed regularly. We will try to keep our website up to date and correct but again we do not make any promises or guarantees about the accuracy of the information on our website.
We do not warrant that the services will meet your requirements or that they will be suitable for any particular purpose. It is your sole responsibility to determine that the services meet the needs of your business or otherwise and are suitable for the purposes for which they are used.
We also aren’t legally responsible for any corruption or loss of data or other content which you or anyone else may experience after using our website, or any problems you may have when you view or navigate our website or online content.
We are also not responsible for any devices or equipment that we do not own or have not given you. We try to design our content to work on all laptops, tablets and mobile devices, but we do not guarantee that all content will display on all devices. 
Although we will attempt to support and troubleshoot all technical issues, we are not responsible for any incompatibility between your device and our content or any technical issues you may experience with your device.
The material in this site could include technical inaccuracies or typographical errors. SpringBOK may make changes or improvements at any time. THE MATERIALS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. SPRINGBOK DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIAL WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SPRINGBOK DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULT OF THE USE OF THE MATERIAL IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT SPRINGBOK) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU, TO THE EXTENT THAT APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES.
This website contains downloadable materials as well as links to external sites. SpringBOK is not responsible for, and has no control over, the content of such downloadable materials or external sites. You understand that SpringBOK cannot and does not guarantee or warrant that files or software of any kind, or from any source, available for downloading through this website, will be free of infection or viruses, worms, Trojan Horses or other code or defects that manifest contaminating or destructive properties.

TERMINATION
You can terminate your access to our online content and services at any time by sending an email to info@springboktraining.com.  We will terminate your online account upon request. However, we will not provide full or partial refunds for early termination.  After your online account(s) have been deactivated, you will destroy: (a) all materials obtained from all SpringBOK sites, and (b) all related documentation and all copies and login information. Upon termination of this agreement, you may or may not be eligible for refund of any payments to SpringBOK.
We can also stop or suspend your access to the website or the service without telling you if you break any of these terms or any other agreement you have with us.  In such circumstances you acknowledge that we may delete your data after termination.  Upon termination, you must destroy all materials.

NONDISCRIMINATION
SpringBOK does not discriminate on the basis of age, gender, race, ethnicity, nationality, religion, sexual orientation, or any other protected status.

QUESTIONS
Please direct any legal questions to:
General Counsel
SpringBOK Training, Inc.
8139 Sunset Ave, #135
Fair Oaks, CA 95628

 

By ticking the box and accepting, you confirm your agreement to these terms.

These Terms & Conditions were last updated at January 26th, 2017

 


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